UX/UI Leadership
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BAM (Blizzard Account Management) is the central place for players to change settings, add security, and manage their account at a platform level.
Blizzard Account Management
UX/UI Lead, Design Group Manager
In 2017 we began working on an update to BAM, so that it could accommodate the growing business demands.We used this as an opportunity to dig deeper into the core issues the service was facing, and design an experience that not only met these new business needs, but provided a much improved experience to our users.
